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How can we help?

Use “Forgot password” on the sign-in page to reset your password. Sign in with the same method (email or Google) you used to join.

Include the email you used at checkout and roughly when you paid. Never send card details in this form.

Access is linked to your account email. Sign out and back in once — if lessons are still locked, tell us your account email.

Downloads open in a new tab as PDFs. If one won't open, tell us the file name and your device.